The Rajasthan State Co-operative Bank Ltd.
The Rajasthan State Co-operative Bank Ltd., hereinafter referred to as the Bank, is
committed to maintain privacy of the personal information of its customers/account
holders, including information that is of a confidential nature. The Bank shall not be held
liable in any manner for disclosure of information which may be disclosed by the Bank’s
customer himself which he might be disclosing on various platforms to avail other
Information covered by this policy:
The Bank endeavours to secure the information of
its valuable customers and uses encryption of high standards for transmission of online
data. It is envisaged that the customer also cooperates with the Bank to ensure the
security of the information. It is strongly recommended that the customers shall choose
their passwords very carefully. The password must not be predictable and such that no
unauthorized access is made by any third party. In order to make the customer
password complex and difficult for other to guess, we recommend that the customers
should use a combination of alphabets, numbers and special characters like !, @, #, $
etc. The customers shall not disclose their password(s), PIN, OTP and other confidential
information to anyone. The written record of the password(s), PIN, OTP should not be
recorded as any third party could access it and misuse it. It is made absolutely clear that
the hackers/fraudsters adopt various deceptive methods to lure and persuade an
account holder to disclose personal information and to obtain OTP, PIN or password
disclosure. In case negligence is attributable to the accountholder to fall a prey to such
hackers/fraudsters the Bank shall not be responsible for any such negligence committed
by the account holder himself and the consequences thereof
The Bank undertakes not to disclose any information provided by the Customers to any person, unless such action is necessary to: -
- Fulfil legal requirements or undertake compliance of a legal process.
- Protect and defend rights, interest and property of the Bank.
- Enforce terms and conditions of the products or services offered by the Bank and
which is mandatory requirement as may be directed by the government.
- Protect interests of the Bank, in case the Bank has to take any legal action against
- Fulfil authorization given by the customer to the Bank, to exchange, share, part with
all information related to the details and transaction history of the Customers to
banks / financial institutions / credit bureaus / agencies / participation in any
telecommunication or electronic clearing network as may be required by law,
customary practice, credit reporting, statistical analysis and credit scoring,
verification or risk management which is beyond control of the Bank and shall not
hold the bank liable for use or disclosure of this information for above reasons.
The information, material, advices suggestions, illustrations, notifications,
circulars etc. are collectively stated as "the content" in this website. If the customer
misinterprets, misunderstands said content or negligently uses unauthorised sources or
channels while operating the mobile banking services the Bank undertakes no
responsibility thereof. The Bank makes no warranty or representation regarding any
content provided on an unauthorised/fraudulent websites and disclaims its liability in
No liability of any kind shall be incurred by the Bank even when online
services of the Bank are declined by the Bank in those cases where the fraud is
anticipated in the online operation of a bank account of a customer as may be sensed
and declined by the bank’s Fraud Risk System.
Date of launch of mobile banking application.